Clear privacy rules for PH accounts
We keep only the data needed for sign-in, support, payment checks, and account review.
No stored payment details on our side, with local review steps only when verification is required.
Review focus
Short checks. Clear purpose. Philippine users may see local review steps for security and account handling.
What we review
Account data
Used for sign-in, support, and tier checks.
Device logs
Helps keep sessions stable and spot misuse.
Payment checks
Only the data needed for the request is reviewed.
Local support
PH account cases are handled with clear notes and narrow access.
Payment options
GCash
Widely used for account checks and deposits.
Maya
Listed for approved payment flows.
Online Banking
Supported when bank-side checks are required.
GrabPay
Available where payment rules allow it.
Policy summary
| Topic | What we do | Why it matters |
|---|---|---|
| Data use | Collected for login, support, and review only. | Keeps processing narrow and traceable. |
| Payment records | No stored card details on our side. | Reduces exposure during account handling. |
| RTP and fairness | Public game data is shown where available. | Supports transparent play decisions. |
Common questions
How long do reviews usually take?
Simple checks may finish in minutes. Higher-risk cases need more time and a clearer audit trail.
Do you keep payment card details?
No. We only review the data needed for the request and do not store card details on our side.
Why would a PH account need extra verification?
Extra steps may appear for sign-in changes, payment checks, or unusual activity patterns.
Account access with clear rules
For Philippines users, this policy keeps review steps short and the payment record scope tight.